Managed hosting
You run the business. We run the server it sits on.
Your website stays up, stays patched, stays backed up, and stays somebody else's problem at three in the morning. From $29 a month, with the server included in the price.
Plans
Three starting points.
Each price includes the server, the work and the support. We agree the right tier with you before anything is set up — managed hosting is not something we let you buy blind.
| Tier | Essential | Business | Scale |
|---|---|---|---|
| Monthly price | $29.00 | $59.00 | $119.00 |
| Websites | 1 website | Up to 5 websites | Up to 15 websites |
| Storage | 20 GB NVMe | 60 GB NVMe | 150 GB NVMe |
| Migration | 1 migration, done by us | 3 migrations, done by us | Unlimited migrations |
| Support response | First reply within 4 business hours | First reply within 1 hour, 24/7 | First reply within 30 minutes, 24/7 |
Essential
One site that has to stay up, and nobody in-house to keep it there.
$29.00/month
Billed monthly. This is the renewal price too — it does not change after a first term.
- Websites
- 1 website
- Storage
- 20 GB NVMe
- Migration
- 1 migration, done by us
- Support
- First reply within 4 business hours
- Operating system and stack updates applied and checked
- Nightly backups kept for 14 days
- SSL certificates issued and renewed automatically
- Uptime checks every 5 minutes
- Restores on request, at no charge
Business
Most commonA few sites earning money, and a need for someone awake at 3am.
$59.00/month
Billed monthly. This is the renewal price too — it does not change after a first term.
- Websites
- Up to 5 websites
- Storage
- 60 GB NVMe
- Migration
- 3 migrations, done by us
- Support
- First reply within 1 hour, 24/7
- Everything in Essential
- Nightly backups kept for 30 days
- A staging copy of each site
- Uptime checks every minute
- Security patches applied within 24 hours of release
- A restore rehearsed every quarter, with the result sent to you
Scale
Enough sites that looking after them is already somebody's full-time job.
$119.00/month
Billed monthly. This is the renewal price too — it does not change after a first term.
- Websites
- Up to 15 websites
- Storage
- 150 GB NVMe
- Migration
- Unlimited migrations
- Support
- First reply within 30 minutes, 24/7
- Everything in Business
- Backups every 6 hours kept for 30 days
- Restore to any retained point, on demand
- A named engineer who knows how your stack is put together
- A performance review every quarter with the changes we suggest
- Scheduled change windows for your releases
Why there is no “add to cart” here. Managed hosting starts with us looking at what you already have — where the site runs now, what it is built on, how much traffic it takes and when it can be moved. Selling it through a checkout would mean guessing at all four. Send us the details and you will get a straight answer, including “you do not need this tier” when that is the honest one.
What we take on
Six jobs that stop being yours.
None of this is optional work — it is what keeps a site online. The only question is who does it.
- Updates, without the fear
- We apply operating system and stack updates, then check the site still works. If an update breaks something, we roll it back — you find out from our note, not from a customer.
- Backups that have been restored
- A backup nobody has ever restored is a rumour. We take them nightly and we practise putting them back, on a schedule, and send you the result.
- Someone watching at 3am
- Uptime and error-rate checks run continuously. When one trips, an engineer is paged. You do not have to be the monitoring system.
- Moving your site in
- We copy the site, run it on the new server behind a private address until it behaves, and then agree a cutover time with you. No 'upload your files here'.
- Security patching
- Published vulnerabilities in the software we manage are patched on a clock, not when someone gets around to it. Firewall and access rules are ours to keep tight.
- A person who answers
- Support goes to the engineers who run the platform. There is no scripted first line asking whether you have tried turning it off and on again.
Managed or self-managed
The honest version of the difference.
A self-managed server is cheaper and gives you total control. It also gives you a second job. Here is the same list of work, twice.
| The job | Self-managed VPS | Managed hosting |
|---|---|---|
| Picking the size of the server | You decide, and change it when it starts to hurt. | We size it from your traffic and move you when the numbers say so. |
| Operating system security updates | Yours. Nobody will remind you. | Ours. Applied, verified, and rolled back if they break something. |
| Backups | A 20% add-on you switch on and are responsible for testing. | Included, taken on a schedule and restore-tested by us. |
| The site goes down at 3am | You get the alert, if you set one up. | We get the alert and start work. You get a summary in the morning. |
| Moving an existing site in | Yours to plan and execute. | Ours, with a rehearsal and a cutover window you agree to. |
| Web server, PHP and database tuning | Yours. | Ours, revisited when your traffic pattern changes. |
| Root access to the machine | Full and unrestricted, from the first minute. | Available if you want it — we just ask that you tell us before you change things, so we are not undoing each other's work. |
| What it costs | From $8.90 a month, plus your own time. | From $29 a month, server included. |
If the left column reads like a normal Tuesday to you, buy the self-managed server and keep the difference. We would rather sell you the cheaper thing than the wrong thing.
Questions
Asked in plain language, answered the same way.
Do I need to understand servers to buy this?
I already have a website somewhere else. What happens to it?
We move it for you. First we take a copy and run it on your new server behind a private address, so we can check it works before anything changes for your visitors. Then we agree a cutover time with you and switch the domain over.
Visitors normally see no interruption. If your site takes payments, we usually pick a quiet hour anyway.